I think there's this myth that the dashboard a developer builds will be so good that people will naturally gravitate towards it and it will be a smashing success. You can't just build it and expect people to use it. Stack the odds in your favor so that dashboard adoption is like a dream with these five steps.
1. Adopt user-centered dashboard design.
How will the dashboard solve their problems, how will they use it. Make it all about them. 2. Be your dashboard's hype (wo)man. If you don't love and advocate for your own dashboard, don't expect anyone else to. 3. Show and tell. Show them and tell them how to use the dashboard and how it can make their lives easier. 4. Make it easy for users to access it. Embed it, pin a link, set it up for subscriptions. Find out what's going to help your user use it and do that. 5. The fortune is in the follow-up. Make it easy for them to ask questions and give feedback. Let some time pass for users to get accustomed to it and then ask them if the dashboard is helping them or if you need to make any changes. No news does not always mean good news. I'll dive into adoption more in future posts. But for now, let me know how these five steps help you!
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This is a section of a talk that I've given at user groups and conferences to help people make more accessible data experiences. It is based on my knowledge and experiences that I feel compelled to share with others.
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